Privacy Policy

Last Updated: 11/20/2025

1. Introduction

First Capital Property Management Group (“Company,” “we,” “our,” or “us”) is committed to

protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your

information when you interact with us online or through our property management services,

including SMS/text messaging.

2. Information We Collect

We may collect the following information from tenants, property owners, and other users: •

Contact Information (name, phone number, email, mailing address) • Property Information

related to rental units or managed properties • Service & Maintenance Details submitted

through online forms or communication • Communication Records including calls, emails, and

text messages

3. How We Use Your Information

We use your information to: • Provide property management services • Send service updates,

maintenance notifications, and tenant notices • Communicate with property owners •

Schedule or confirm maintenance and repairs • Send emergency or urgent alerts • Manage

tenant accounts and property records • Improve our services and customer experience We do

not sell or rent your information.

4. SMS/Text Message Communications

By providing your mobile number, you consent to receive text messages for: • Service

updates & maintenance notifications • Tenant communication • Property owner

communication • Appointment scheduling • Emergency or urgent alerts • Account, billing, or

administrative messages Message frequency varies. Message and data rates may apply. To

Opt Out: Reply “STOP” to unsubscribe at any time. For Help: Reply “HELP”.

5. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information.

However, no method of electronic storage or transmission is completely secure.

6. Information Sharing

We may share your information only with: • Service providers and contractors • Technology

providers supporting our communication systems • Legal authorities when required by law We

do not sell or share your information for unrelated marketing.

7. Your Rights & Choices

You may: • Opt out of text messages • Update your contact information • Request information

about the data we hold • Request deletion of your data (subject to legal requirements)

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect children’s

information.

9. Changes to This Privacy Policy

Updates will be posted on this page along with the updated date.

10. Contact Us

First Capital Property Management Group | 175 Boices Lane | (845) 481-3121

info@firstcapitalpmg.com