Owner FAQs

We proudly serve Ulster County, Dutchess County, Columbia County, Greene County, Orange County and Sullivan County.

If you own a residential or commercial property in any of these counties, we’d love to work with you.

We specialize in managing both commercial properties and residential properties.

From single-family homes and multi-family properties to apartment buildings, condos and HOAs – we do it all!

As for commercial properties, we manage and oversee office buildings, retail stores, restaurants and more.

Setting the right rent rate is critical for attracting high-quality tenants while also ensuring that you’re not leaving money on the table.

To set the right rent, we use a data-driven approach, analyzing local market trends and comparing similar properties.

Then, taking your property’s unique features and location into consideration, we find the best rate for your specific property.

When you’re faced with a vacancy, we launch a strategic marketing campaign that attracts qualified tenants and minimizes your downtime.

We use both traditional and modern marketing methods to reach the widest pool of prospective tenants as possible.

Some of our marketing strategies include placing ‘For-Rent’ signs on the property, taking professional photography, producing virtual video tours, posting social media ads and more!

We know that finding high-quality tenants begins with a thorough tenant screening process. That’s why every applicant undergoes screening that’s fully compliant with New York fair housing laws.

During the screening process, we verify the applicant's credit history, criminal background, income and employment, rental history and more to ensure that they are the best fit for your home.

We strive to find tenants who are reliable and financially responsible to increase the chances of on-time rent payments and lease compliance.

Maintenance is a very important part of property management – and it’s one that we never neglect.

Proper maintenance and timely repairs preserve your property’s long-term value, increases tenant satisfaction and ensures safety for all tenants.

Among other things, we can supply lawn care, gutter cleaning, power washing, HVAC duct cleaning, tile & grout, carpet, rug, upholstery and more.

We follow all local and state rules when handling the security deposit.

At the start of the lease, we collect the tenant’s security deposit and hold it in a separate and secure account until the tenant moves out.

Once the tenant moves out, we perform a move-out inspection.

If no damages are found, we return the full security deposit back to the tenant.

If damages beyond normal wear and tear are found, we return the remaining portion of the security deposit back to the tenant along with an itemized list of deductions.

Thanks to our thorough tenant screening process, evictions are rarely necessary. More often than not, we select and place tenants who pay their rent on time, respect the terms of the lease and take good care of the property.

But, in the rare event that an eviction is necessary, we handle the entire process in full compliance with New York eviction laws.

Following the eviction of the tenant, we act quickly and re-list your home to find a new tenant as soon as possible.

All owners are provided with access to an online owner portal. On this portal, you can find all your monthly statements and expense reports, as well as tenant payment records, maintenance invoices and work orders, whenever you need.

We also provide year-end tax documents to make tax season a breeze.

All of these documents are available for you 24/7.

We make paying rent extremely simple and convenient for tenants by offering them an online tenant portal where they can pay their rent directly online.

The online tenant portal allows tenants to pay using multiple different methods, as well as allows tenants to set up recurrent payments and automated reminders, so that their payments are on-time every single month.

Our system provides a positive, simple and streamlined experience for tenants to pay their rent.

While this is rare, if a tenant fails to pay their rent, we act quickly to address the situation.

Complying with all New York landlord-tenant laws, we issue the appropriate notices, follow-up with the tenant promptly and initiate the legal New York eviction process, if necessary.

Of course! We have been managing rental properties in the Hudson Valley area for years now. We know that laws are constantly evolving, and we make it a priority to keep up with this.

When you work with us, you can have peace of mind knowing we comply with all security deposit regulations, eviction procedures, fair housing laws, and more to help protect your property.

We’re Hudson Valley’s #1 property management firm.

At First Capital Property Management Group, we’re owned and operated by lifelong residents who understand the local market and the community firsthand. We bring deep local knowledge and a strong commitment to the community we serve.

There’s no other company quite like us!

When you work with us, you can feel confident that we will help you achieve complete peace of mind as we handle your day-to-day management responsibilities for you!

For more information, please call us at 845-481-3121 or email us at info@firstcapitalpmg.com.

We look forward to getting to know your goals and helping you achieve them!